Terms and Conditions
Last updated: 21 August 2026
Website and service termsClear terms before work is agreed
Every roof is different. The written quotation for the property is the document that confirms the work, price and practical arrangements. To return to the main roofing website, visit roof repair services in Dumfries.
About these terms
These terms apply to use of this website and to the early stages of a roofing enquiry. They do not replace the written quotation or any job-specific terms provided for a particular property.
Website information
Website content is general information about roofing services in Dumfries and Galloway. It is not a roof inspection, technical diagnosis or fixed offer of work. Roof condition, safe access, materials and the detail found at the property can all affect the work required.
Enquiries, surveys and quotations
Sending an enquiry does not create a contract or reserve an appointment. A specific scope of work, price, materials and any timing will be set out in a written quotation where appropriate. Any roofing work is carried out under the written quotation or agreement issued by the business accepting the job. That document identifies the contracting business and confirms when work is agreed.
Property information and access
You should provide accurate information about the property and tell us about relevant access, safety or ownership issues. You confirm that you are authorised to ask us to discuss or quote for the work. Safe access and the condition found on inspection may affect whether and how work can be carried out.
Changes to the scope
Roofing work can reveal concealed defects or different conditions once the roof is inspected or opened up. If this changes the agreed scope, no additional work should be assumed; the position and any revised cost will be explained before that work is agreed.
Payment and cancellation
Payment terms, any deposit, and any cancellation arrangements will be stated in the written quotation or job-specific agreement. Where consumer cancellation rights apply, the required information will be provided with the relevant agreement. Nothing in these terms removes rights that cannot lawfully be excluded.
Liability
We do not exclude liability where the law does not allow us to do so. Subject to that, the website is provided for general information and we are not responsible for decisions made solely from website content without a property-specific assessment.
Governing law and contact
These terms are governed by the law of Scotland. The legal identity and contact details of the website operator will be confirmed before live enquiries are accepted. Job-specific concerns should be raised with the contracting roofing business using the contact details in the relevant quotation.